Privacy Policy

1. Introduction

Welcome to pets.lk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our pet social media platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Profile information (profile photo, bio, location)
• National Identity Card (NIC) number for verification purposes
• Address and location data
• Date of birth and gender

2.2 Pet Information

Information about your pets that you choose to share:

• Pet profiles (name, species, breed, age, photos)
• Pet health records and vaccination history
• Pedigree and lineage information
• Certificates and documentation

2.3 Usage Information

We automatically collect certain information when you use our services:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Interaction data (posts, comments, likes)
• Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account and pet profiles
• Connect you with other pet owners and enthusiasts
• Send you notifications about activity on your account
• Respond to your inquiries and provide customer support
• Personalize your experience and show relevant content
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With Your Consent: We share information when you give us explicit permission to do so.
• Public Information: Content you make public on the platform (posts, pet profiles) is visible to other users.
• Service Providers: We work with third-party service providers who assist us in operating our platform.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Withdraw consent for data processing
• Export your data in a portable format
• Object to certain data processing activities

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: Colombo, Sri Lanka